How to Identify Phishing Scams on
Facebook
Messenger

Facebook Messenger has become an integral part of our daily lives with many of us using this for our daily communication with friends and businesses utilising it as part of its customer service. While it facilitates easy and convenient connections with other users, it has also become a space for scammers attempting to exploit unsuspecting users through phishing scams. These scams often arrive in your inbox, disguised as legitimate messages or notifications, making it crucial to know how to spot them and protect your personal information.

Phishing scams typically involve fraudulent messages that appear to come from trusted sources - such as friends, acquaintances or reputable organisations. The aim is to lure users into clicking on malicious links, opening infected attachments or providing sensitive data like login credentials, financial information and personal details. Once victims fall into the trap, scammers can gain unauthorised access to their accounts, steal sensitive information, distribute malware, commit identity theft or steal credit card information. Read the Sprocket guide to identifying phishing scams so you don’t fall victim.

Check the Sender's Profile

The first step is to verify the sender's profile. Scammers often impersonate accounts by creating fake profiles that mimic the real ones. Check for subtle differences like misspelt names, altered profile pictures, or the absence of followers.

Look for Suspicious Language and Requests

Phishing messages often employ a sense of urgency, pressuring you to act quickly. Watch out for vague requests, such as "Click this link now" or "Urgent! Your account will be suspended." Legitimate messages usually contain specific information and are not overly alarming. Be cautious about unsolicited requests for personal information, passwords or financial details.

Verify Email Addresses and Links

Examine the sender's email address carefully. Scammers sometimes use email addresses that are similar but not identical to the official ones. Hover your cursor over any links in the message to preview the URL. If the web address seems suspicious or doesn't match the official website's domain, do not click it.

Beware of Unsolicited Attachments

Phishing messages may include attachments or downloadable files. Never open an attachment from an unknown sender or a message that you didn't expect to receive. These files can contain malware or ransomware that can compromise your device and personal information.

Check for Spelling and Grammar Mistakes

Phishing messages often contain errors in spelling, grammar, and punctuation. Legitimate organisations and friends are more likely to send well-written messages. If you notice linguistic mistakes in the message, it's a red flag.

Be Wary of Fake Notifications

Cybercriminals may send fake notifications, such as alerts of unauthorised login attempts, account restrictions, or prize winnings. Before taking any action, log in to your Facebook account directly through the official app or website to confirm the validity of these notifications.

Use Two-Factor Authentication (2FA)

Enabling 2FA on your Facebook account adds an extra layer of security, making it harder for scammers to gain unauthorised access. Even if your login credentials are compromised, 2FA can prevent unauthorised logins.

Report Suspected Scams

If you come across a message that you believe to be a phishing attempt, report it to Facebook immediately. This helps them take action to prevent further scams and protect their users.

In a world where online scams are becoming increasingly sophisticated, staying vigilant and learning to identify phishing scams is crucial. By following these steps and keeping your guard up, you can help protect your personal information and maintain a safe and enjoyable experience on Facebook Messenger. If you require any further help with your digital marketing, get in touch with Sprocket Digital today.

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